Support
Contact us
The fastest way to reach us is by email. We read everything and usually reply within one to two business days.
What to include
- Support — describe what happened, and if possible the screen you were on and your device model. Never include your PIN or password.
- Feedback and ideas — we genuinely read them; some of the app's best features started as user emails.
- Privacy and data requests — write from the email address linked to your account so we can verify it's you. See our Privacy Policy for your rights.
- Billing — subscriptions are handled by the App Store; refunds go through Apple, but we can help you find the right path.
Your journal stays private in every case: support conversations never involve us looking at your content.